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Unofficial guide — interactive diagnosis

Smart Water Meter Code Decoder

Smart Water Meter Code Decoder

Smart water meters show general alert icons on their display or in the water company's app. Choose the icon you see from the common examples below to learn its general meaning and the right action — these are general explanations that apply to most common smart meters (in Saudi Arabia and elsewhere), not error codes for a specific model. This is an unofficial, independent guide from Kashf; it is not affiliated with the National Water Company or any other water utility and doesn't use their logos. The reference for the meaning of any symbol is the operator of your meter. To check for an actual leak, try the meter test.

Choose the alert icon you see

Tap the icon closest to what you see on the meter display or in your water company's app.

    These icons and their explanations are general and based on the categories common across different smart water meters (leak, tamper, reverse flow, battery/signal, high consumption). The details of your actual meter's interface may differ by manufacturer or network operator — if the icon doesn't match exactly, use the closest of the five categories above, or contact your water utility to confirm the exact meaning for your device.

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