Editorial & Transparency Policy

The Kashf platform (kashf.com.sa) adheres to clear standards for how every piece of educational and technical content on the site is prepared, reviewed, published, and updated — from service pages to blog articles and the Scientific Encyclopedia. This page explains those standards with full transparency for our visitors and for bodies reviewing the site's credibility.

Who writes and reviews the content

The platform's content is prepared by an in-house team in cooperation with AI-assisted tools, and all technical content (how detection technologies work, properties of insulation materials, reading the water bill) undergoes a review verifying that the information is consistent with known engineering practice and publicly available official sources, before publication or after any update.

Accuracy & Sources Policy

• We do not publish specific statistics or figures (percentages, exact prices, study results) unless they are generally known and documented in the field; where an exact figure cannot be verified, we use clear general ranges instead of a fabricated number.
• We do not attribute to ourselves any accreditation or official certification from any governmental or quasi-governmental body (such as the National Water Company, Civil Defense, or the Saudi Standards, Metrology and Quality Organization) without actual, verifiable documentation.
• When referring to official regulations or standards (such as the Saudi Building Code SBC), we mention them in general terms and advise the reader to consult the official source for precise, legally binding details.

Correction & Update Policy

If you notice inaccurate or outdated information on any page of the site, we welcome you to report it via contact page or directly via WhatsApp. We are committed to reviewing every report and correcting any actual error, and the "Last updated" date on the relevant page is changed only when a genuine, substantive edit is made to its content — never automatically or periodically without cause.

Local knowledge cards and news in "Kashf News & Knowledge"

We publish in the section Kashf News & Knowledge Knowledge cards, Q&As, and seasonal updates for the Kingdom's cities, assembled by an automated editorial system from genuine local material only: the traits of the city and its region (soil, climate, and water — labelled "general knowledge" unless written by our field team), its districts, our guides library, and aggregated, anonymized figures from our actually completed works that appear only once a minimum threshold is met. No page is published for a city that lacks sufficient material, and every page passes an automated pre-publication check for duplication, claims, undocumented prices, link validity, and structured data; anything rephrased with AI is published only after human review.

We classify as "news" only what is a real event with its date and place: documented "live news" works published with the client's consent, field harvests from our records, and summaries of official bodies' announcements attributed to their source with a link to the original text — and the official text is the reference. We do not invent events, figures, prices, or warranties, and we do not describe evergreen content as "breaking". Every page carries the editorial section's signature, its sources, and its last-updated date, and we receive corrections via contact page.

Ownership, funding, and editorial independence

The Kashf platform is owned and operated by Al-Azl Al-Haseen Contracting Est., a service company providing water leak detection and insulation services directly to customers in Saudi Arabia. The educational and technical content on the site (the blog, the Scientific Encyclopedia, the interactive tools) primarily aims to educate visitors and help them understand their problem, and it is available free to everyone regardless of whether they contract with the company. The site does not host third-party advertising or externally sponsored content.

Distinguishing educational content from commercial offers

We take care to keep clear boundaries between informational content (explaining a technology, answering a common question) and commercial calls to book a service — the former is written to be useful in its own right even for those who do not intend to contract with us, and the latter is clearly marked as a booking button or a call to action separate from the body of the content.

Contacting us about content

For any inquiry, comment, or correction request regarding the site's content, contact us via WhatsApp at 0544027180 or by email at support@kashf.com.sa.