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Smart preliminary diagnosis — how it works and its limits

Prepared by Kashf’s technical team · editorial review · Last updated: · Editorial policy (Arabic)

اقرأ Here is what this page is for بالعربية

Before you book, the preliminary diagnosis helps you sort what you see: a patch? a sound? a bill? It gives ranked likely causes, an urgency level and safe steps (close the valve, cut power to the wet area). The result is preliminary and points you to the right service; confirmation comes from the inspection.

How to use it

Open the tool, pick the symptoms, attach photos if you like, and read the result. We ask for no name or phone and do not keep photos after analysis.

How it decides

Fixed rules written from inspection experience; when an AI provider is connected, photos improve the ranking within a daily cost cap; past the cap the rules run alone.

Honest limits

  • Not a final diagnosis and no substitute for inspection.
  • Result quality depends on description and photo quality.
  • It does not estimate a price.

Frequently asked questions

Is the result stored?

Photos are not stored; anonymous statistics about symptoms may be kept to improve the rules.

On-site service is available in Saudi Arabia only. The online tools can be used anywhere.

We explain what the feature does and does not do. Estimated values (probabilities, indicators, estimates) support a decision and are not a final diagnosis; confirmation comes from an on-site inspection.