Live visit coordinator — what it does for the technician and for you
اقرأ Here is what this page is for بالعربية
Every inspection has a logical order: meter before listening, line isolation before tracer gas. The live coordinator follows what the technician recorded and suggests the next step, reminds them of what is missing (meter photo, pressure reading after isolation), and does not allow the case to close before the minimum evidence is complete. You benefit from a fuller inspection and a more consistent report.
How it works
Written rules per service (a checklist) react to what is recorded: if the meter moves it suggests isolating lines; if evidence conflicts it asks for an extra measurement. It runs inside the technician’s tools and does not contact you directly.
What it means for you
A report that always has the core measurements, an explanation of the steps performed, and less of the “forgetting” that happens on busy visits.
Honest limits
- It suggests, it does not decide; the technician executes and judges.
- It relies on written checklists for our services; unusual cases need the technician’s experience.
- It does not work without the field recording tools.
Frequently asked questions
Does it slow the visit?
It adds minutes of documentation and saves a second visit caused by missing evidence.
On-site service is available in Saudi Arabia only. The online tools can be used anywhere.
We explain what the feature does and does not do. Estimated values (probabilities, indicators, estimates) support a decision and are not a final diagnosis; confirmation comes from an on-site inspection.