Report and warranty verification — how it works and what it proves
اقرأ Here is what this page is for بالعربية
Every document we issue — inspection report, warranty certificate, invoice, receipt, quote, contract, authorisation letter, internal competency certificate, insulation quality record — carries a serial number, a verify code and a QR code. The verification page tells you whether the document really came from us, whether it is still valid or was revoked, and the warranty expiry date where one applies.
How to verify
- Open the verification page or scan the QR printed on the document.
- Enter the serial number and verify code exactly as on the document.
- You see the document’s status: issued/revoked/expired, its type, date and key items — with no personal data of the customer.
No account or registration is needed, and a buyer, landlord, insurer or any party can verify the same way.
What the page proves
- That the document was issued by our establishment (under its commercial registration) with this number.
- That it was not revoked, or if it was, the reason and date.
- For a warranty: start and end dates and what it covers by heading.
- For an internal competency certificate: that it is issued by the establishment for internal qualification and is not a government qualification.
Privacy
The page shows no customer name, phone or address; only enough to confirm the document is genuine. Photos in an insulation quality record appear only with the customer’s consent.
Honest limits
- Verification proves issuance and status; it does not judge work quality by itself — quality is documented in the report and execution record.
- The code is case-sensitive; any copying error returns “not found”.
- A revoked document shows as revoked with the reason — it does not disappear.
Frequently asked questions
I lost the verify code — what now?
The code is printed on the document itself. If the document is lost, contact us with your order number and we resend it after verifying your identity.
Can a neighbour or buyer verify?
Yes, anyone with the number and code, without seeing your personal data.
On-site service is available in Saudi Arabia only. The online tools can be used anywhere.
We explain what the feature does and does not do. Estimated values (probabilities, indicators, estimates) support a decision and are not a final diagnosis; confirmation comes from an on-site inspection.