Periodic maintenance contracts — how they work and what they include
اقرأ Here is what this page is for بالعربية
Preventive maintenance is cheaper than emergencies. A periodic maintenance contract states in writing what we inspect and when (roofs before rain, tanks before summer, periodic pest control), the response time for reports, and the payment method. You sign it electronically and follow its visits and reports from My account.
Available forms
Comprehensive annual, semi-annual preventive, monthly, renewing subscription, on demand, compounds with a service-level agreement, periodic pest control, tanks, and a flexible form. Each form has clear terms reviewed by the owner.
The path
- Request a quote from the business portal or customer service.
- A quote with form, visits and terms.
- Contract issued with a number and a fixed fingerprint of the terms, and electronic signature by a secure link.
- A visit schedule and a numbered report per visit, with a reminder before each appointment.
Honest limits
- The contract covers what is written in it; out-of-scope work is priced separately.
- The stated response time is an operational commitment, not a guarantee of outcome.
- Works when the owner enables it.
Frequently asked questions
Is the contract legally binding?
A written contract signed electronically with fixed terms; we keep a fixed copy of the terms at signing.
Can it be cancelled?
Under the cancellation terms stated in it.
On-site service is available in Saudi Arabia only. The online tools can be used anywhere.
We explain what the feature does and does not do. Estimated values (probabilities, indicators, estimates) support a decision and are not a final diagnosis; confirmation comes from an on-site inspection.