Pest and rodent control — service guide
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Effective control is not “spraying” but diagnosis: which pest, where it hides, where it enters and what attracts it (damp, food, cracks). Then comes the choice of a pesticide suited to the place and to who lives there, then follow-up. Public-health pesticides must be registered with the Saudi Food and Drug Authority, and we write the pesticide’s name and active ingredient in the visit report.
Pests we treat and how
- Cockroaches: gel baits in hiding places (kitchen, behind appliances, drain openings) with spot treatment of cracks; gel is safer in kitchens than general spraying.
- Bed bugs: close inspection of bed, mattress and cracks, a multi-method treatment (suitable pesticide, heat/steam where possible), and a follow-up visit because eggs hatch later.
- Termites: locating mud tubes and the moisture source, soil treatment around the foundation and wall injection, or bait stations; a long-term plan.
- Ants: tracing the trail to the nest, baits and spot treatment of entry points.
- Rodents: sealing entry points (the most important step), traps and tamper-resistant bait stations away from children and pets, and removing food sources.
- Pigeons and birds: netting, spikes and deterrents instead of chemicals.
- Mosquitoes and flies: removing standing water, treating shaded areas and drains.
- Scorpions and snakes: perimeter survey, sealing gaps and perimeter treatment with preventive advice.
When to request the service
- Repeated appearance of a pest despite cleanliness.
- Morning bites or blood spots on bedding (bed bugs).
- Mud trails on walls or hollow-sounding timber (termites).
- Rodent droppings or night noises in a false ceiling.
- Before moving into a new home or after renovation, and for restaurants and food premises on a periodic schedule.
How the visit runs
- Inspection and diagnosis: we identify the pest, hiding places, entry points and attractants (water leak, open drain, cracks).
- Method and pesticide choice: a registered pesticide suited to the pest and the place, preferring baits and spot treatment where there are children, pets or food.
- Preparation with you: what to cover and move (food utensils, aquariums, birds), and whether you need to leave for a period.
- Application at the dose and method stated on the pesticide label.
- Documentation: a visit report with the pesticide name and active ingredient, application points, precautions and re-entry time.
- Follow-up: a confirmation visit by pest (bed bugs and termites need it), and a periodic plan for premises.
Safety and disclosure
Before starting we tell you the pesticide used, the re-entry time and ventilation, and we consider pregnant women, children, the elderly, allergy sufferers and pets in choosing the method. We do not use unregistered or unknown-origin materials, and we do not spray “just in case” where there is no pest.
How the service runs, step by step
- Booking
Pest type, premises type, extent of infestation and whether there are children or pets in the order form.
- Before the visit
We send preparation instructions: cover food, move pets, and clear the areas to be reached.
- The visit
Inspection, application and report; one to several hours depending on pest and area.
- Follow-up
A confirmation visit when needed, or a periodic schedule under a maintenance contract.
What you receive
- A numbered visit report: the diagnosed pest, pesticide and active ingredient, application points, precautions and re-entry time, and preventive recommendations.
- A clear follow-up plan (number and timing of visits) for pests that need it.
- A written warranty on the control with a period and conditions stated in the certificate per pest, verifiable online.
- Recommendations to fix attractants (water leak, drains, cracks) with a link to the relevant service.
How pricing works
Published inspection fee: 150.00 SAR (VAT included). Any further work is quoted after the on-site assessment, in writing, before it starts.
The price depends on pest type, extent of infestation, area and the number of visits needed. Bed bugs and termites need a programme, not a single visit. Food premises and compounds are priced under a periodic contract.
Verifying the report and warranty
Every inspection report and warranty certificate we issue carries a serial number, a verification code and a QR code. Enter the code on the verification page to confirm the document really came from us, that it has not been altered or revoked, and the warranty expiry date where one applies. A buyer, landlord or insurer can verify it the same way without contacting us.
Frequently asked questions
Are the pesticides safe for children and pets?
We choose the lowest-exposure method (baits, gel, spot treatment) and set the re-entry time per the registered pesticide’s label. Tell us about children, pregnancy, pets and allergies when booking.
How long do I stay out of the house?
It depends on the pesticide and method; baits and gel usually need no leaving, spraying needs ventilation and a period we state before starting.
Is one visit enough?
For cockroaches and ants usually yes with follow-up as needed. Bed bugs and termites need a programme of more than one visit because eggs and the colony are not eliminated at once.
Do you use registered pesticides?
Yes; public-health pesticides are registered with the Saudi Food and Drug Authority, and we write the pesticide name and active ingredient in the visit report.
Why do pests return despite spraying?
Usually because an attractant was not treated: a water leak, an open drain, cracks, or an external source from neighbours. The report lists these factors and how to fix them.
Do you treat restaurants and food premises?
Yes, on a periodic schedule with a report for each visit suited to regulatory requirements, preferring baits and spot treatment.
What about the warranty?
Stated in the certificate by pest, premises type and conditions (such as following preventive recommendations), and verifiable on the verification page.
On-site service is available in Saudi Arabia; the guides and tools can be read anywhere.
This page is informational and educational. Confirming a leak, an insulation condition or a pest infestation always requires an on-site assessment, and structural questions are for a licensed engineer. We do not publish promises we cannot prove.